This privacy notice explains how Stitch Revive handles personal data when you use the website, contact us, or ask about tailoring and clothing alteration services. It is written in plain language and covers the information we collect, why we use it, and the choices available to you. If a point is not covered here, we do not treat it as a confirmed practice.
When you contact Stitch Revive, we may process your name, email address, phone number if you provide it, your message, and the service preferences you share. If you visit the site, we also process limited technical data such as server request metadata and browser or device information. We use this information to respond, manage the website, and keep basic records of requests.
We receive personal data when you submit a contact form, send an email, call us, or visit the workshop in person. Technical data is collected automatically through the website and server systems when pages are loaded or forms are sent. We do not rely on unrelated third-party sources for routine website inquiries.
The confirmed cookie uses are limited to essential site operation and storing privacy preferences. We do not confirm analytics cookies or marketing cookies for this website. Any cookie that is not needed for core operation should be treated as optional unless clearly stated otherwise.
We use essential cookies for site operation and cookies that remember privacy preferences. You can manage cookies through your browser settings and, where available, through the site’s preference controls. If you block essential cookies, some parts of the website may not work as intended.
We process personal data to answer contact requests, manage bookings or workshop communication, provide technical delivery of the website, and maintain security. We also use limited information to keep records of inquiries and to support ordinary business administration. We do not state any use beyond these confirmed purposes.
We may use limited service providers to support website delivery, security, or message handling. These parties act on our instructions and should use the data only for the agreed purpose. We do not confirm broader partner sharing, and we do not state that data is used for analytics or advertising.
We may share personal data with public authorities if the law requires it or if disclosure is necessary to protect our rights, users, or systems. We may also disclose information where needed to comply with a legal process or a binding request. Outside those situations, we do not share personal data simply because it is available.
You can ask us to explain what personal data we hold about you and how it is used. You may also ask us to correct inaccurate details or to delete information that is no longer needed, subject to legal limits. Where processing is based on legitimate interests or consent, you may have additional options to object or withdraw consent.
To make a privacy request, use one of the contact methods listed in this policy and describe what you want us to do. We may ask for enough information to verify your identity and locate the relevant record. We aim to respond within the time required by law and will tell you if we need more time or cannot fully comply.
Contact inquiries are kept for as long as needed to answer the request and maintain ordinary business records. Technical logs are kept for a limited period for security and delivery purposes, then removed or anonymized when they are no longer needed. If the law requires a longer retention period, we keep the relevant information for that period and no longer.
If we make material changes, we will update this page and use a suitable notice method when the change affects how we handle personal data. The version shown here is the one that applies unless a newer update is posted. We recommend checking this notice from time to time if you use the site regularly.
Under GDPR, we process personal data only for clear and limited purposes, and we keep it only as long as needed for those purposes or for legal reasons. We also use safeguards that are appropriate to the type of information involved. The exact legal basis depends on the context, such as responding to an inquiry, carrying out a service, or meeting a legal obligation.
Where GDPR applies, you may have the right to access your data, ask for correction, request deletion, object to certain processing, or ask for restriction in some situations. You may also have the right to data portability for information you provided directly. If a request cannot be fully granted, we will explain the reason where the law requires us to do so.
Use the contact details below for privacy questions, requests, or corrections.
